Directorate Operations Manager

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.

 

At Markon, we don't just offer jobs – we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.

 

Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.

 

Markon values people and the tremendous impact each individual can make – which is why we’re consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation’s most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters – bringing out the best in each other to advance our clients’ missions.

Join us and make a meaningful impact.

 

Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status.

Markon is seeking a Directorate Operations Manager to support our NRO client from Chantilly, VA.

The ideal Directorate Operations Manager will be responsible for (but not limited to) the following tasks:

• Perform and maintain DAG support functions, including recognition programs, training, and security.

• Track, edit, and submit awards and other HR-related duties.

• Manage MID’s Tracking Information and Enterprise Response (TIER) actions.

• Manage and execute the action tracking process; develop standard operating procedures and serve as facilitator for user requirements.

• Monitor progress on actions, generate metrics to demonstrate accountability for meeting deadlines and quality expectations; prepare periodic reports on action status and keep leadership aware of late, pending, and new actions.

• Develop and maintain presentations for audiences up to the NRO level, maintaining a quality control process for all presentations.

• Support the MID Front Office in all business functions required to ensure the smooth performance of the Directorate’s mission and the senior leadership team’s responsibilities.

• Formulate executive-level presentations that capture the Directorate’s messaging with tailoring to match specific users, stakeholders, and mission partner engagements.

• Develop and provide preparatory briefings, data, and information to ensure MID Senior Leadership is properly informed and prepared for participation in NRO and MID senior-level meetings (i.e., PMRs, PSRs, IC Quarterlies).

• Provide senior executive-level support (e.g., document meeting minutes/action items, create PowerPoint presentations) for MID meetings, forums, technical reviews, design reviews, program status reviews, business reviews, all hands, off-sites, protocol events, conferences.

• Review NRO and Directorate calendars to maintain awareness of enterprise engagement activities and to identify MID Senior Leadership engagement opportunities/needs beyond the monthly roadmap.

• Provide technical review and/or prepare all MID correspondence packages (both internal and external) ensuring consistency, proper classification, and relevance of responses.

• Develop, maintain, and present MID communications and business documentation including overview briefings, Year-In-Review, Weekly Activity Reports, bi-weekly Insight publications, all-hands and off-site agendas and briefings.

• Support and help implement Directorate governance policy and processes.

Required:
Entry-Level:

• 0–3 years of experience with a Bachelor’s in Business Management or a related field

  • OR 7 years with a High School Diploma/GED

  • OR 5 years with an Associate degree

Intermediate-Level:

• 4–7 years of experience with a Master’s in Business Management or a related field

  • OR 10 years with a High School Diploma/GED

  • OR 8 years with an Associate degree

  • OR 6 years with a Bachelor’s degree

Senior-Level:

• 8+ years of experience with a Doctorate in Business Management or a related field

  • OR 16 years with a High School Diploma/GED

  • OR 14 years with an Associate degree

  • OR 12 years with a Bachelor’s degree

  • OR 10 years with a Master’s degree

 

• Active Top Secret/SCI clearance with a Counter-Intelligence Polygraph (Prerrably with this client)

• Bachelor's degree in Business Administration, Technology, Engineering, or a related field

• Familiarity with the Intelligence Community and Department of Defense

• Proficient in the use of Microsoft Office and standard computer applications

Desired:

• 3–10 years of experience in intelligence, surveillance, and reconnaissance; national space and ground systems; or systems engineering/programmatics

• Experience with updating, delivering, and maintaining responses to actions, tasks, and RFIs from initiation to closure

• Experience coordinating, integrating, and facilitating senior-level meetings, compiling/distributing notes, actions, and summary documents

• Experience creating and editing concise senior-level briefings, pre-briefing senior leaders, and developing forum strategies

• Ability to problem solve in a rapidly changing environment and interface with the customer daily

• Ability to work independently with minimal supervision and manage multiple customer requests simultaneously

• Excellent writing and verbal communication skills

• Strong relationship-building and management abilities

• Experience producing and editing weekly activity reports, yearly summaries, and monthly reports

• Advanced skills in writing, reviewing, and editing intelligence and technical reports, white papers, and policy documents

• Excellent interpersonal skills and the ability to summarize and brief senior-level Government leaders (civilian and military)

USD $120,000.00 - USD $180,000.00 /Yr.

The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.